RETURNS & EXCHANGES
At Divinity Hair Co., we stand behind the quality and performance of our hair.
ALL SALES ARE FINAL.
Due to the hygienic nature of our products, we do not accept returns.
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EXCHANGES
We will gladly offer an exchange if the following conditions are met:
- Hair has not been worn, installed, or altered
- Tag is still fully intact and not removed
- Packaging is in original condition
If you need to request an exchange, you must contact us immediately upon receiving your order.
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HOW TO START AN EXCHANGE
Email us at divinitybeautyylounge@gmail.com with your order number and details.
If approved, we will provide instructions for the exchange process. -
SHIPPING
Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost packages.